To ensure a smooth process, please provide the following information:

• Emergency contact
• Bank account details
• Tax File Number
• Superannuation details
• Passport or Proof of Valid Work Rights

For independent contractors with an ABN, please provide the following information:

• Emergency contact
• Supplier bank details form
• Passport or Proof of Valid Work Rights

To ensure a safe working environment, please follow these steps:

• Read and accept the compliance documents on Astute.
• Once you have started working at your workplace and completed the host induction, fill out the host induction form and email it to admin@techresources.com.au.

Depending on the client you are working for, there are two options:

• Option 1: Complete your timesheet in Astute and wait for client approval.
• Option 2: Use the client's system to complete your timesheet, and the client will send your approved hours to Technical Resources.

To ensure timely processing, please adhere to the following guidelines:

• Submit your timesheet as soon as possible at the end of each week.
• Different clients have different timesheet deadlines:
• If you complete your timesheet using the client's system, the deadline will be set by the client.
• If you complete your timesheet in Astute, we recommend submitting it by Tuesday morning at the latest.

You can select a secondary approver using Technical Resources’s payment system in such cases.

Please call or email our contractor payments team and we will assist you

For any inquiries related to contractor payments, please use the following contact information:

Email:

• For Western Australia (WA) Contractors: pays@techresources.com.au
• For Eastern States Contractors: payroll@techresources.com.au

Phone:

• Igusti Gargita: 0438 371 674 
• Sarah Bolton: 0429 552 792 

Your payments should reach your account by Friday following your fortnightly pay period. For specific dates, please refer to the payment schedule in your Astute portal.

Pay Advices and remittances are emailed after every payment, usually on Thursday morning following your fortnightly pay period. You can also find them in your Astute portal.

The most common reason for payment delays is the non-receipt of your approved timesheet in time. If you have not been paid, please contact our contractor payments team so that we can assist you.

We process superannuation payments monthly on the 14th day of the following month, with an additional payment in June. Please note that it may take up to 8 working days for the superannuation funds to reach your nominated account.

Your Technical Resources consultant will maintain regular contact with you. Please contact them whenever you need assistance, even outside of scheduled check-ins.

We invite you to visit our offices at 59 Fitzgerald St, Northbridge. Our team is available from 8am to 5pm, Monday to Friday, and we have exciting Technical Resources Merchandise exclusively for Technical Resources Family members.

If you have any issues or concerns about your contract or workplace, please let us know immediately. This includes situations where your host requests tasks outside your assigned scope or at a different location. Additionally, it’s important to notify Technical Resources if you are involved in any incidents.

Immediately contact your Technical Resources Consultant and your Host Supervisor.

If you have any concerns or issues regarding your contract or workplace at any time, please don't hesitate to contact your Technical Resources consultant for support and resolution.

If you are directly notified of any changes to your assignment conditions, please consult your Technical Resources consultant for further guidance.

To update your personal details, you can do so at any time in Astute. 

For contractors with an ABN who want to update their bank account details, please complete a new supplier bank form and email it to our payments team.

For any Workplace Health and Safety concerns/injuries, please immediately advise your Host Supervisor and your Technical Resources Consultant.

Alternatively, you can reach out to our Shared Services Manager Angela Smith at accounts@techresources.com.au or 0438 634 170.